COVID-19 UPDATE: We are shipping as normal, however delays are expected with receiving shipping quotes and delivery of parts. Please direct all enquires to info@326power.co.nz | Selected in stock wheel models and sizes are NOW 15-25% OFF! Click Here to view range!

FAQ

Before sending us a message, please check out the FAQ below in case we have listed the answer to your question!

I haven't received my quote?

If you do not receive a reply within 72 hours. Please check your spam folder as our emails are sometimes directed there.

If you wish to follow up on your quote, please contact us.

Are group orders available?

Yes we accept group orders only if the following condition is met:

  • All ordered items are shipped to one chosen address

Do you ship worldwide?

Simple answer - yes! We can send all 326POWER parts anywhere in the world. While we can send anything from coilovers to wheels to all countries via air freight, larger aero parts (body kits etc.) might need to be sent by sea freight.

How long will my order take to arrive?

There are many factors that will affect how long it will take your order to arrive.

We will usually arrange for your items to be sent directly from Japan via a air freight services. This method ensures that you pay the best possible price for your 326POWER parts.

Custom parts such as Chakuriki coilovers and Yabaking wheels will require manufacturing and assembly time prior to being shipped. Guideline manufacturing ETAs are listed below.

Chakuriki coilover assembly time: 3~4 weeks
Yabaking Mesh/Spoke 2-piece wheel manufacturing & assembly time: 4~12 weeks (basic colour finishes and more common PCDs will take less time to manufacture, custom colours and anodised lips will take longer to produce)

Depending on the size and weight of the items being sent, we tend to use EMS, TNT and DHL air freight services.

Do I need to pay import duties & taxes?

If your order is being delivered to UK/European Union/USA/Canada/Australia/New Zealand etc., you might be required to pay local taxes and import duties. This is common practice and the amount owed is calculated in accordance with the value of your goods. All local taxes and import duties are subject to the shipping company and local authority's discretion and neither 326POWER NZ & Australia or 326POWER Japan are liable for any charges incurred.