COVID-19 UPDATE: We are shipping as normal, however delays are expected with receiving shipping quotes and delivery of parts. Please direct all enquires to info@326power.co.nz | Selected in stock wheel models and sizes are NOW 15-25% OFF! Click Here to view range!

Terms of service

Welcome to 326Power NZ

Please read carefully before using this website before proceeding with payments. The following terms of service govern your use of the 326Power NZ website. By using the Website or Services in any manner you are agreeing to these terms of services and conditions. 
 

Billing Information: 
All payments are accepted by using of Paypal billing system and other methods such as Stripe, Afterpay, Oxipay, Bank Deposit.
By placing and paying of products you are agreeing to share your shipping information (Name, Address, phone number and e-mail) 
The shipping information is required in order to ship your order and required by an international shipping company. Your e-mail address is used to send your receipt, tracking information and email-based conversation.
Forms of Payment For online orders via our shopping cart or web-based order we accept Visa, MasterCard, American Express, Discover PayPal and other payment method Paypal invoicing may be accepted.

Shipping and Handling

All quotes prices given are valid for only three days due to the flucuations in exchange rates.

326Power Products are mostly shipped from Japan and due to the unique company of semi order to made products policy, shipping time may vary.  However; most of the non-custom made to order products are normally processed and shipped within 7 business days.

We do not offer ground or ocean shipping outside of Japan unless the customer provides special instruction

Shipping dates may be affected by weather and shipping company policy and 326Power USA or Japan will not hold responsibility upon late shipping or damaged shipping. Please check shipping company policy for those conditions.  All shipping required time we provide are estimated and not guaranteed.

Import and Taxes

If your order is being delivered to UK/European Union/USA/Canada/Australia/New Zealand etc, you might be required to pay local taxes and import duties. This is common practice and the amount owed is calculated in accordance with the value of your goods. All local taxes and import duties are subject to the shipping company and local authority's discretion and neither 326POWER NZ or 326POWER Japan are liable for any charges incurred. 

Privacy Policy
All information submitted to 326Power NZ is managed with care. We DO NOT sell customer data. All data collected is secured. We may share your personal information with select business partners so that they can provide you and to improve the overall shopping experience on our site. We are not responsible for the privacy practices of these business partners. You should read their privacy policies to learn how they treat your information.


Pricing
Except where noted otherwise, the list price or regular price displayed for products on our site represents the full retail price listed on the product itself. We may add tax at end of order process section depending on which country you have purchased from.  We have the right to change webpage list pricing without notice. 

 

Return policy

Thank you for purchasing 326Power Products.

In order to be eligible for a refund, you have to return the product within 7 days of receiving item(s) for miss shipping, damaged and defective products. Since 326Power NZ offers semi custom made products we do not accept returns or exchange when wrong parts are ordered by the customer. If you receive the wrong parts by our mistake or defective parts, please do not install, wear or damage products and Packaging.

Depending on the item we will provide a full refund or exchange and we will pay for the return shipping fee to Japan or US office. If you install, wear or damage products and Packaging, you will not be eligible for a refund. If examining the product(s) and we find the products is less than re-sellable condition due to damages, no refund will be given for the full price of the product(s) and shipping fee. If the product(s) is in re-sellable order, a refund will be issued to you after examining the product and confirming it is a re-sellable condition by 326Power Staff.

If you have any question please contact info@326power.co.nz for further information and instructions.